how can we help you?

I forgot my user name, what now?

Did you forget your username to log in to the My Liantis portal? No worries! Find out how to proceed below.

Log in with itsme® or eID

To verify your identity, you can always log in using the itsme® mobile app. Another way of logging in without a user name and password is by using your ID-card and card reader.

Once logged in, you can check which e-mail address is linked to your account in your personal settings. This is also your user name. Read below how to get started:

How do I log in with itsme®?

How do I log in with eID?

Request your user name

On the My Liantis login page, click the 'Forgot username?'-icon in the upper right-hand corner of the input box.

Enter your e-mail address and you will then receive your username by e-mail. As a precaution, we will also send you a link to set a new password of your choice.

From now on, you can log in with your new login.