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Why can't I log in on the employee platform application Lia with Itsme on my Samsung phone ?

The default browser on Samsung phones is ‘Samsung Internet’.

This browser is set by default to open app links in the Samsung browser. This results in a situation where, when logging into Lia via Itsme, you end up not being redirected to the Lia app and end up in an endless loop in the Samsung Browser.

The following actions are possible to fix this problem:

Option 1: disable ‘Open app links in browser’ under ‘Useful features’ in internet settings.


Optie 2: Set Chrome as default browser