Have you not yet received a C4 form (unemployment certificate)? Then you can take the following steps:
Contact your employer and ask if the C4 document has already been sent and when you can expect it. The employer must sign the C4 document and send it to you. Therefore, this certificate is not available via the Lia app. Ask for a copy or a digital version if your employer has already sent the document.
As an HR services group, Liantis supports independent entrepreneurs and employers. Consequently, we can only provide information or implement changes after directly consulting your employer.